For field service

Certify every technician — in the field, even offline.

Field engineers learn the install, ask a grounded AI tutor, and escalate to a live video call when they hit something the manual doesn't cover.

✓ 14-day free trial✓ No credit card
The challenge

Why field services training breaks down.

✕

Techs are alone with the manual

When a field engineer hits an edge case on site, the manual rarely has the answer and the expert is hours away.

✕

Inconsistent installs

Every technician does it slightly differently, and the cost of a wrong install shows up in callbacks and warranty claims.

✕

No visibility into who's ready

You're dispatching technicians to jobs without a clear, current record of what each one is certified to do.

How it works

From manual to mastery in three steps.

01

Upload your source

A PDF, SOP, slide deck, or a recorded walkthrough — even a multi-language manual.

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02

AI builds a verified course

Lessons, your real diagrams, mastery checks and a grounded AI tutor — in minutes, fact-checked against the source.

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03

Your team trains & proves it

On any device, even offline — and you get evidence of completion plus issued credentials.

✓Consistent installs, fewer callbacks
✓Live expert help without a truck roll
✓A current certification record per tech
Everything in one platform

Built for hands-on, frontline work.

AI course design

Any document becomes a structured, well-ordered course — figures, quizzes and objectives included.

Grounded AI tutor

Answers only from your docs, cites the source — and escalates to a live human instead of guessing a spec.

Proof of competence

Capture evidence, a human reviews it, and a credential is issued — not just a 'completed' checkbox.

Works offline

A field-ready mobile app so the floor and the site keep training without signal.

15 languages

One source, localized automatically — including right-to-left languages like Arabic.

SCORM / cmi5 + white-label

Export to your LMS, or run it fully branded as your own.

FAQ

Field Services training — common questions.

What happens when the tutor can't answer?

It says so rather than guessing, and connects the technician to a live specialist by chat or AR video call — the expert can even annotate the live camera feed.

Does it work without a connection?

Yes. The mobile app is offline-first; technicians can train and capture completion evidence anywhere and sync later.

Can it handle product-specific installs?

Yes — upload the install guide for each product and GuideForge generates a course with that product's real diagrams and steps.

Turn your field services manuals into proven competence.

Start free — convert your first manual into a verified course today.

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